Reference

Terms & Conditions for India Accounts

Our Terms & Conditions explain how your account, wallet, game access, promotions, and withdrawals work on r89 before you join.

Account rulesUPI term clarityWithdrawal checksLocal law applies
r89 Terms & Conditions for India Accounts
HELP ROUTES

Contact Paths for Terms Questions

Questions about these Terms & Conditions should go through the right contact path so we can check the account record, wallet entry, or game round linked to your request.

Account Help Use account help when your question concerns login access, profile details, eligibility wording, or a locked session. We compare your request with the account record before giving a terms-based reply.
Wallet Desk Contact the wallet desk for terms linked to UPI, Paytm, PhonePe, pending deposits, withdrawal checks, or mismatched references. Share the exact time and payment reference so we can trace the entry.
Terms Mailbox Send written requests to the terms mailbox when you need a clause explained, want to challenge an account decision, or ask for correction of stored details linked to these terms.
ACCOUNT CARE

How We Apply Account Terms

We apply the Terms & Conditions by checking the account record, wallet history, device signals, cookie settings, and provider round logs where relevant. The aim is consistent handling, not guesswork.

Data Use

We use account data to apply these Terms & Conditions, confirm identity, manage wallet entries, answer disputes, and keep game records aligned with provider logs. We avoid asking for details that are not needed.

Cookie Records

Cookies help us remember session status, device checks, language choice, and account security signals. The terms explain that disabling cookies may affect login, wallet display, or access to certain account areas.

Security Checks

When unusual activity appears, we may pause access while we check login patterns, payment references, or game records. These checks are part of the account terms and may affect withdrawal timing.

Record Retention

We keep account, wallet, and support records for as long as needed to apply the terms, handle disputes, meet legal duties, and protect the account from unauthorised use.

Change Requests

You can ask us to correct profile details, update contact data, or explain stored records. We may need proof that the request comes from the account holder before making any change.

Dispute Handling

For game or payment disputes, we compare your account timeline with provider logs, wallet references, and support history. The final handling follows the clauses that apply to that event.

Terms Questions Before You Join

This FAQ explains how the Terms & Conditions affect your account before and after you join. It focuses on rights, access, wallet records, cookies, security checks, and contact steps. For a specific case, contact us with the account email and relevant reference.

They cover account creation, eligibility, lobby access, game rules, wallet use, withdrawals, promotions, support contact, record checks, and dispute handling. They also explain when local law affects access to the account.

You accept the Terms & Conditions when you create an account, continue using the account, enter a game, make a wallet transaction, or request support after the terms are shown to you.

Yes. We may update the terms when account flows, payment handling, provider rules, legal requirements, or security checks change. If the update affects your use, we present the revised terms through the site.

The terms explain how deposits, references, failed entries, pending wallet marks, and withdrawals are handled through UPI, Paytm, and PhonePe. We may verify the payment trail before crediting or releasing funds.

We check the account timeline, provider round record, connection status, and any support message linked to the round. The result is handled under the game and dispute clauses in the terms.

Contact support with your account email, the detail that needs correction, and proof that the account is yours. We may ask for extra verification before updating any stored record.

Account access and eligibility depend on local law and are available where local law permits. If your location, payment method, or verification status does not meet the terms, access may be restricted.