Reference

Legal terms before you join

Clear account terms, privacy controls and payout rules help you know how r89 handles your account before you open it.

Local law accessPrivacy termsCookie choicesAccount securityPayout checks
r89 Legal terms before you join
CONTACT ROUTES

Legal help through India support

Legal questions need a clear path, not a generic inbox. Use the contact route that matches your request so we can find the right account record, payment reference or consent setting.

Account terms Ask us about eligibility, access restrictions, account closure or changes to the terms that apply to your r89 account. We may ask for your registered mobile number before discussing any private account matter.
Privacy requests Use this route when you want to see, correct or remove personal details where the law allows it. We check your identity first so another person cannot alter your account record.
Payment disputes Send the UPI, Paytm, PhonePe or Google Pay reference with the date, amount and account mobile number. We compare the receipt with wallet logs before giving a legal or payment-status reply.
DATA HANDLING

How we manage legal records

Our legal process is built around account accuracy, privacy control and payment traceability. We keep the details needed to run your account, process wallet activity, answer disputes and meet duties that apply…

Personal data

We may hold your name, mobile number, email, device details, login records and payment references. These details help us check account ownership, handle legal requests and keep wallet activity tied to the right person.

Cookie use

Cookies help keep your session active, remember basic preferences and protect account access. You can change browser settings, but some choices may affect login checks, wallet screens or lobby loading.

Account security

We use password checks, device signals and session monitoring to spot unusual access. If we see a risky login, we may pause parts of the account until ownership is confirmed.

Record retention

We keep account, support and payment records only for the period needed for service, dispute handling, security checks or legal duties. After that, records may be deleted, masked or stored in limited form.

Correction requests

If your mobile number, email or account detail is wrong, contact support with proof that links you to the account. We update records only after checks are complete.

Lawful access

Where a valid legal request reaches us, we assess it before sharing account details. We do not release private records without a proper basis under the law that applies.

Common legal questions for India

These answers explain how legal terms, privacy rights, payment checks and account access work on r89. They do not replace legal advice, but they show the process we follow when you contact us. If your question involves local law, access is assessed for the place where you are using the service.

Access depends on local law and is available only where local law permits. If your region does not allow this service, we may restrict login, wallet use or lobby access.

We may collect account, contact, device, login and payment reference details. These records help us confirm ownership, answer disputes, protect access and meet duties that apply under relevant law.

Contact support from your registered email or mobile number and state the data you want to see. We verify your identity before sharing any account record or payment-linked detail.

Yes, where the change is lawful and we can verify you. Send the correct detail with proof, such as a payment receipt or contact record that matches your account.

A payout can need review when the account name, payment reference, device activity or wallet history needs confirmation. These checks help connect UPI, Paytm or PhonePe activity to the right account.

Cookies support login, security and preference settings. You can adjust them in your browser, but blocking some cookies may affect account access, verification screens or wallet pages.

Use the support route linked to your account and include your registered mobile number, issue summary and relevant receipts. We route privacy, terms and payment matters to the right team.