Reference

Privacy Policy for India account data

Your r89 account brings lobby access, UPI, Paytm, PhonePe, Google Pay context, cookies and support records under one Privacy Policy, so you can see what we collect before…

Account data scopeUPI privacy contextCookie choicesRequest channels

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India privacy scope for payments

r89 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to personal data you share when you create an account, sign in, contact support, use payment options or ask us to update your details. We collect only the data needed to run your account, verify transactions, protect access and respond to your

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privacy requests. Payment references from UPI, Paytm, PhonePe and Google Pay may include transaction IDs, status messages, timestamps and wallet identifiers, while full bank credentials remain with the payment service. Access to the lobby and any eligibility check depends on local law and is available where
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local law permits. If a local rule requires longer record keeping, we retain the relevant record for that period and restrict access inside our team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Contact r89 for privacy requests

Privacy questions should reach the team that can check your account record, payment reference and device history without moving you between unrelated queues.

Privacy email Write to [email protected] for access, correction, deletion or cookie questions. Share only the account email or mobile number in your first message; we will ask for extra checks only when needed.

Account help desk Inside your account, open the help desk and choose the privacy request subject. This route links your request to the signed-in account, which helps us verify ownership before any data change is made.

Live chat handoff Chat can receive a privacy request and pass it to the privacy queue. The chat team will not expose sensitive account data in the window; they will confirm the next safe channel for follow-up.

HANDLING RULES

How we handle your privacy file

Privacy at r89 is handled through account-level records, access controls and request logs rather than loose email threads.

Account data

We collect details such as your name, mobile number, email, login record and device signals. These help us create the account, keep access secure, and contact you about privacy or service matters.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored with transaction status, time, amount and account identifier. Full bank credentials stay with the payment service; we keep the parts needed for matching and audits.

Cookie settings

We use cookies for login sessions, language preference, fraud checks and traffic measurement. You can clear or block cookies in your browser, although some account pages may ask you to sign in again.

Security checks

Login attempts, device changes and password reset activity may be stored to protect your account. If we see unusual access, we may pause sensitive actions until you pass a verification step.

Data retention

We keep account, payment and support data for as long as needed for service, dispute handling, legal duties and safety checks. When the need ends, records are deleted or made anonymous.

Request handling

You can ask to access, correct or delete your personal data where local law allows. We verify the account first, then respond through a channel that protects your privacy.

Privacy Policy questions for India

These answers explain how the Privacy Policy works when you open an account, use India payment options, manage cookies or contact us about your data. They are written for quick reading, but the same privacy route applies if your request needs a deeper account check. Where rights or access depend on law, we apply the rule for your location.

We collect the details needed to create and secure your account, such as name, mobile number, email, login activity and device signals. Payment references are added only when you use a supported payment option.

Access is limited to teams that handle payment matching, safety checks, support and legal duties. We store transaction references and status details, while full bank or wallet credentials remain with the payment provider.

Cookies keep you signed in, remember language choices, help detect unusual access and measure site traffic. You can manage cookies through your browser, though some account pages may need a fresh sign-in after clearing them.

Yes. Contact the privacy email or account help desk with the detail that needs changing. We verify account ownership first, then update the record where local law and account safety checks allow it.

You can request deletion through the privacy contact path. Some records may be kept for legal duties, transaction disputes or security checks, but we will explain what can be removed and what must remain.

Yes. Account access, eligibility and privacy rights can depend on local law and are available where local law permits. When a rule applies to your location, we follow that requirement in handling your request.

Support messages are kept while they are needed to answer your request, resolve account issues, verify payment context or meet legal duties. After that period, we delete them or remove personal identifiers.

Privacy Policy for India account data

Contact r89 for privacy requests

How we handle your privacy file

Account data

Payment records

Cookie settings

Security checks

Data retention

Request handling

Privacy Policy questions for India

01 What data do you collect when I open an account?

02 Who can see my UPI, Paytm or PhonePe records?

03 How do cookies work on r89?

04 Can I ask for my data to be corrected?

05 Can I ask for deletion of my personal data?

06 Does local law affect my privacy rights?

07 How long do you keep support messages?

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